Task Lighting Questions? We’ve Got Answers!

At Eyehawk, we’re committed to helping you find the perfect lighting solution. Explore our FAQs for quick answers, and if you need more help, our customer support team is ready to assist!

Do I need an electrician to install Eyehawk lights?
No — Eyehawk lighting is designed with easy installation in mind. Thanks to our plug-and-play system and quick-connect components, setups can be completed without the need for professional electrical work.

Are your lights suitable for industrial environments?
Eyehawk lights are engineered for durability and performance, making them ideal for demanding environments such as assembly stations, machine areas, workshops, and industrial workspaces. Models like the ML60 and ML18 are IP67-rated for added protection.

Can I expand my lighting system later?
Definitely. Eyehawk’s modular design allows you to easily add more lights, controllers, or accessories as your workspace needs evolve — no complex rewiring required.

Is Eyehawk lighting weatherproof?
Our lighting systems and accessories—including models like the ML60 and ML18 (rated IP67)—are built to withstand harsh conditions, making them suitable for indoor and certain protected outdoor applications.

What is your delivery timeframe?
At Eyehawk, we aim to dispatch all orders within 1–2 business days. Delivery times may vary depending on your location, but we work hard to ensure your lighting solutions arrive promptly and securely.

Do you offer a warranty on your products?
Absolutely. All Eyehawk lighting products are backed by a 2-year warranty against defects in materials and workmanship. If you experience any issues, simply contact our customer support team — we’re here to help and ensure you’re completely satisfied.

What is your returns policy?
We want you to love your lighting. If for any reason you’re not completely satisfied, Eyehawk offers a 14-day return policy. Return the item in its original condition for a full refund — hassle-free.